Senior Retail Team Leader

Woodies Careers; Swords; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Company Pension

Colleague Discount

Maternity Leave

Paternity Leave

Fertility Leave

Cycle to work

Discounted health insurance

Bonus Scheme

Sick Pay

Parental leave

Flexible Annual Leave

Charity Leave

Job summary

Woodie's is seeking a proactive Leader to grow and develop our team in Airside - Swords. This is a full-time 39-hour contract where you’ll mentor staff, drive outstanding customer service and help shape the store's performance and culture.

You’ll manage cash and stock, support payroll budgeting, participate in recruitment, and lead with clear communication, inclusivity and innovative thinking. This role offers a competitive salary based on experience and a comprehensive benefits package.

Qualifications

• Experience in retail, sales or operations and ready to step up.
• Exposure to people management activities in a customer-facing environment.
• Desire to support and mentor our store colleagues.
• Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
• Be comfortable with holding performance-related discussions when needed.
• Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people.
• Place a value on innovation and trying new ideas.
• Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.

Responsibilities

• Delivering extraordinary customer service, actively mentoring and motivating our store team.
• Effectively communicating business goals and objectives to our colleagues.
• Identifying commercial opportunities in your local area.
• Being responsible for cash and stock control.
• Supporting the store management team in making the best use of our payroll and headcount budgets.
• Supporting with the recruitment of store colleagues when required.
• Authorising and handling refunds and exchanges.
• Managing performance of your store colleagues.
• Conducting Performance Appraisals when required and supporting with talent and succession planning for your team.
• Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
• Create a phenomenal shopping experience for all customers.

Skills

Leadership

Customer service

People management

Communication

Mentoring

Performance discussions

Innovative thinking

Diversity of thought

Job description

Woodie's is seeking a proactive Leader to grow and develop our team in Airside - Swords. This is a full-time 39-hour contract where you’ll mentor staff, drive outstanding customer service and help shape the store's performance and culture.

You’ll manage cash and stock, support payroll budgeting, participate in recruitment, and lead with clear communication, inclusivity and innovative thinking. This role offers a competitive salary based on experience and a comprehensive benefits package.