Store Team Leader & People Coach

Grafton Group; Galway; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Company Pension

Colleague Discount – Up to 35% off in‑

Maternity Leave: Up to 20 weeks paid

Paternity Leave: Up to 2 weeks paid

Fertility Leave: Up to 5 days paid per

Cycle to work & Tax-Saver Schemes

Discounted health insurance

Bonus Scheme

Sick Pay Scheme

Parental leave

Flexible Annual Leave: Purchase up to

Paid Charity Leave: two paid days

Service Days

Flexiwage

Savings Club

Educational Assistance

Wellness initiatives

Job summary

Woodie’s, Wellpark Store in Ireland, seeks an experienced leader to grow and develop our team and our brand. The role focuses on delivering outstanding customer service, mentoring staff, and driving local commercial opportunities while managing cash, stock, and payroll considerations.

Join a market-leading retailer offering a competitive salary and comprehensive benefits. Full-time position, 39 hours per week, five days with every second weekend and bank holiday coverage.

Qualifications

• Experience in retail, sales or operations and ready to step up.
• Exposure to people management activities in a customer-facing environment.
• Desire to mentor store colleagues.
• Authentic leader who builds an environment where every colleague can be themselves and do their best work.
• Comfort with holding performance-related discussions when needed.
• Superb communicator with the ability to articulate messages clearly, listen to others, and engage with people.
• Value on innovation and trying new ideas.
• Recognise diversity of thought and backgrounds as key factors for teams to operate at their best.

Responsibilities

• Delivering extraordinary customer service, actively mentoring and motivating our store team.
• Effectively communicating business goals and objectives to our colleagues.
• Identifying commercial opportunities in your local area.
• Being responsible for cash and stock control.
• Supporting the store management team in making the best use of our payroll and headcount budgets.
• Supporting with the recruitment of store colleagues when required.
• Authorising and handling refunds and exchanges.
• Managing performance of your store colleagues.
• Conducting Performance Appraisals when required and supporting with talent and succession planning for your team.
• Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
• Create a phenomenal shopping experience for all customers.

Skills

People management

Customer service

Communication skills

Retail experience

Job description

Woodie’s, Wellpark Store in Ireland, seeks an experienced leader to grow and develop our team and our brand. The role focuses on delivering outstanding customer service, mentoring staff, and driving local commercial opportunities while managing cash, stock, and payroll considerations.

Join a market-leading retailer offering a competitive salary and comprehensive benefits. Full-time position, 39 hours per week, five days with every second weekend and bank holiday coverage.