Field Service Manager – Ireland | Team Leadership & P&L

Johnson Controls Ireland HVAC; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Private healthcare

Pension

Life assurance

Employee Assistance Program (EAP)

Cycle-to-work

Johnson Controls discounts

Ongoing training and development

Job summary

Johnson Controls Ireland HVAC in Dublin/Cork is seeking a Service Manager – Ireland to lead a team of field-line managers and service engineers across Ireland, including Belfast, Dublin, Cork, and Galway. You will manage P&L and drive customer service excellence while ensuring safety and financial targets.

The role requires 2 days in the office and 3 days in the field with frequent travel; you'll build relationships with stakeholders and coach your team to deliver operational performance.

Qualifications

• Proven experience leading field-based teams.
• Experience in HVAC or related industry.
• Strong people management and communication skills.
• Willingness to travel across Ireland.
• Commercial awareness and problem solving.

Responsibilities

• Lead a team of field-line managers and field-based service engineers to deliver service and meet financial targets.
• Drive safety, performance and development while achieving customer service KPIs.
• Drive operational improvements, manage costs and revenue opportunities.
• Engage with stakeholders and coach your team; build strong relationships.

Skills

Team leadership

Field team management

Customer service

Safety compliance

P&L management

Stakeholder engagement

Job description

Johnson Controls Ireland HVAC in Dublin/Cork is seeking a Service Manager – Ireland to lead a team of field-line managers and service engineers across Ireland, including Belfast, Dublin, Cork, and Galway. You will manage P&L and drive customer service excellence while ensuring safety and financial targets.

The role requires 2 days in the office and 3 days in the field with frequent travel; you'll build relationships with stakeholders and coach your team to deliver operational performance.