Senior Learning Experience Design Architect

Enablement Squad

Dublin

Hybrid

EUR 70,000 - 100,000

Full time

14 days+
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Job summary

Salesforce Ireland is seeking a Senior LED Analyst to design transformative learning experiences that empower teams and customers. You will act as a strategic partner, diagnosing root causes, shaping solutions, and ensuring programs drive measurable impact.

Lead end-to-end learning projects, mentor teammates, and apply advanced instructional design, data analytics, and AI-enabled tools while prioritising accessibility and inclusion to uplift business outcomes.

Qualifications

  • 5+ years of instructional design or learning experience design in a corporate or enterprise environment.
  • Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting.
  • Experience with data-driven design and interpreting learner data to refine solutions.
  • Experience designing accessible, inclusive learning experiences aligned with accessibility standards.
  • Strong stakeholder management and ability to synthesize diverse perspectives.

Responsibilities

  • Lead the creation of engaging, inclusive learning programs using advanced instructional design principles.
  • Act as a performance consultant to analyze problems, uncover root causes, and align learning with outcomes.
  • Champion accessibility and inclusion across learning experiences.
  • Interpret complex data sets and feedback to refine solutions and demonstrate impact.
  • Explore and apply new technologies, including AI agents, to enhance design and efficiency.
  • Guide junior analysts, model best practices, and share expertise.
  • Collaborate with stakeholders and SMEs to integrate perspectives into cohesive solutions.
  • Communicate findings effectively to diverse audiences and manage large-scale initiatives.

Skills

Instructional design
Performance consulting
Data-driven design
Accessibility & inclusion
Stakeholder management
Storytelling & communication
Project leadership
Collaboration & facilitation
AI adoption

Tools

Rise
Storyline

Job description

Salesforce Ireland is seeking a Senior LED Analyst to design transformative learning experiences that empower teams and customers. You will act as a strategic partner, diagnosing root causes, shaping solutions, and ensuring programs drive measurable impact.

Lead end-to-end learning projects, mentor teammates, and apply advanced instructional design, data analytics, and AI-enabled tools while prioritising accessibility and inclusion to uplift business outcomes.

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