Senior German-Speaking PS Consultant (Remote)

Wrike; Ireland; A distancia; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life Insurance

Health Insurance

Income Protection

Parental leave (26 weeks paid)

Bike to Work scheme

25 days paid vacation

Descripción de la vacante

Wrike is seeking a Senior Professional Services Consultant to join our team and lead key customer engagements across the DACH region. The role focuses on onboarding, design, configuration, rollout, and adoption monitoring in large-scale deployments, with close collaboration to sales and product teams.

You will mentor junior colleagues, drive change management, and ensure successful outcomes for complex customer journeys in a remote Ireland-based environment.

Formación

• 3+ years in consulting and customer facing roles.
• Experience in project management and former certifications as (Agile, PMI, Lean, etc.) is a plus.
• Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike.
• Extensive understanding of and ability to apply change management principles.
• Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO.
• Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies.
• Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support.
• Excellent verbal, presentation and written communication skills.
• Effective communication across all levels of an organization, particularly executive stakeholders.
• Ability to manage difficult audiences and complex client relationships with finesse and poise.
• Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations.

Responsabilidades

• Leading individual customer engagements, and participating in or leading larger global customer rollouts.
• Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements.
• Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings.
• Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems.
• Managing successful completion of customer engagements while achieving critical success metrics.
• Advocating for the customer and assisting in the prioritization of new product features
• Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap.
• Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams
• Represent the DACH region with cultural and language fluency (German native speaker required).
• Mentoring junior members of the Wrike team.

Conocimientos

Consulting experience

Customer facing

German language

Project management

SaaS knowledge

Educación

Relevant university degree

Herramientas

Wrike

Salesforce

Descripción del empleo

Wrike is seeking a Senior Professional Services Consultant to join our team and lead key customer engagements across the DACH region. The role focuses on onboarding, design, configuration, rollout, and adoption monitoring in large-scale deployments, with close collaboration to sales and product teams.

You will mentor junior colleagues, drive change management, and ensure successful outcomes for complex customer journeys in a remote Ireland-based environment.