Senior Field & Depot Service Manager (Construction)

Finning

Dublin

On-site

EUR 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Car allowance
25 days annual leave + bank holidays (
Annual bonus 10%
Laptop and phone
Pension 5%
Private medical insurance
Share Purchase Plan

Job summary

Finning Ireland is seeking a Customer Service Manager for our flagship Dublin branch to lead the depot and field-based service functions within the construction industries. You will oversee a team of about 30, drive continuous improvement, ensure SHEQ compliance, and align with the business strategy to deliver high-quality customer service.

The role emphasizes leadership, process improvement, and efficient workforce utilisation to maximise throughput while developing talent and promoting a safe,

Qualifications

  • Demonstrable years experience of workshop or field service management.
  • Financial management and controls.
  • Track record of delivering to deadlines.
  • Develops talent and mentoring (desirable).

Responsibilities

  • Lead direct reporting teams and functions to maximise opportunities.
  • Manage all functions within budget and financial targets.
  • Monitor performance metrics and drive continuous improvement.
  • Collaborate with other functions to achieve business targets.
  • Schedule work efficiently across all teams.

Skills

Leadership & People Management
Customer service management
Budget management
Performance metrics
Process improvement
Talent development

Tools

CAT Product Range

Job description

Finning Ireland is seeking a Customer Service Manager for our flagship Dublin branch to lead the depot and field-based service functions within the construction industries. You will oversee a team of about 30, drive continuous improvement, ensure SHEQ compliance, and align with the business strategy to deliver high-quality customer service.

The role emphasizes leadership, process improvement, and efficient workforce utilisation to maximise throughput while developing talent and promoting a safe,

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