Senior ER/HR Advisor

OCS; Leinster; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Staff Benefits/Discount Programme

Employee Assistance Programme

Training and Development Opportunities

Job summary

OCS UK & Ireland is seeking an Services Industry experienced Human Resources and Employee Relations Advisor to support circa 3700 employees nationwide. You will report to the Head of HR and provide expert ER guidance while ensuring employment law compliance and adherence to company policies.

The role focuses on managing ER caseloads, advising managers, coaching on the employee lifecycle, policy development, TUPE considerations, and participation in third-party hearings with the legal team.

Qualifications

• Degree in HRM or equivalent and thorough knowledge of employment law.
• Experience handling ER/IR issues in a services environment.
• CIPD qualification is desirable, strong integrity and discretion.

Responsibilities

• Own a caseload of ER cases and advise managers to resolve them promptly.
• Provide accurate and professional employment law guidance to managers.
• Coach and support management on the colleague lifecycle per policy.
• Develop and embed organisational policies and procedures.
• Liaise with Trade Unions to address employee concerns.
• Prepare for and represent the company at Third Party Hearings with legal team.
• Ensure compliance with law and company policies during changes (redundancy, restructure, TUPE).
• Continuously review HR documents and tools; support wider HR projects.
• Model TRUE values to drive high performance and support colleagues' potential.

Skills

Employment law knowledge

ER/IR experience

HR policy development

Education

Degree in Human Resource Management

CIPD qualification (desirable)

Tools

Microsoft Office

Job description

Staff Benefits/Discount Programme

Days of Working : Monday to Friday

We offer a wide range of support and benefits to our employees including:

• Free Online Doctor Consultations via Web-doctor
• Competitive Salary
• Contributory Pension after qualifying period
• 21 Days Annual Leave increasing with service to 26 Days
• Additional Leave Day on your Birthday after 1 year service
• Staff Benefits/Discount Programme
• Employee Assistance Programme
• Training and Development Opportunities

We are currently seeking a Services Industry experienced Hunan Resources and Employee Relations Advisor to join our HR Department, supporting circa 3700 employees nationwide for OCS.

Reporting to the Head of HR, you will provide support and guidance on all aspects of Human Resources and Employee Relations. The successful candidate will be knowledgeable and confident in providing expert employee relations advice, will ensure legal compliance in relation to all employment law and legislation and ensure that company policies and procedures are adhered to.

Key Responsibilities

• Ownership of a caseload of ER cases, supporting managers with expert advice and guidance to successfully resolve in a timely manner
• Providing accurate & professional employment law advice to managers on all employee relations activities
• Coaching, training and supporting management on all areas of the colleague lifecycle in line with company policies, procedures and best practice
• Continuous development, implementation and embedding of organisational policies, practices, and procedures
• Liaising with Trade Unions to resolve any employee concerns as they arise.
• Preparing for and representing the company at Third Party Hearings in partnership with our legal team.
• Ensuring legal compliance and adherence to company policies and best practice throughout change management processes i.e. redundancy, restructure, TUPE etc.
• Ongoing review and continuous improvement of HR documents, templates and tools
• Key contributor to the successful achievement of company, business unit and HR objectives providing support to wider business projects and initiatives
• Role model and consistently demonstrate behaviours in line with our TRUE values to drive a high performance culture that encourages colleagues to achieve their full potential
• Other ad hoc activities as may be required

Essential Hiring Criteria

• Degree in Human Resource Management or equivalent and ideally CIPD qualified, but more importantly you will have a thorough working knowledge of all areas of employment law.
• Prior experience in a similar role with proven experience of dealing with all aspects of ER/IR issues.
• Services industry experience desirable
• Demonstrate the highest degree of integrity and discretion.
• Experience within a unionised environment
• Experience of providing advice and guidance to all levels of management
• Expert employee relations knowledge and ability to give advice and support
• Ability to work in an organised and methodical way
• Ability to work on own initiative
• Team player with strong communication and management skills
• A good work ethic with a positive ‘can do’ attitude and approach to work
• Knowledge of Microsoft Office is essential

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award‑Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.