Senior EMEA Deal Desk & Commercial Operations

OpenAI, Inc.; Dublin; On-site; EUR 120,000 - 180,000; Full time

Job summary

OpenAI is seeking a senior Deal Operations leader to support revenue growth across EMEA by guiding sales teams through pricing, discounts, and commercial terms. You will review quotes, build profitability analyses, and coordinate approvals across Finance, Legal, Pricing, and Revenue Operations to move opportunities from quote to contract.

You will develop scalable workflows, templates, and tools to improve deal turnaround times and documentation quality, while partnering with multiple teams to

Qualifications

• 8+ years in Deal Desk, commercial finance, pricing, sales operations, or related field.
• Experience structuring complex enterprise deals and supporting quoting, approvals, and contracting processes.
• Strong financial modeling and analytical skills for pricing, discounts, revenue, margins, and profitability.
• Knowledge of enterprise software commercial terms and subscription/ consumption models with ability to identify issues needing Legal or Finance review.
• Strong communication and stakeholder management to coordinate decisions across teams.
• Experience with CRM/CPQ and contract management platforms; strong spreadsheets.
• Attention to detail and track record of improving approval workflows as the business scales.
• Collaborative, hands-on approach and openness to AI/automation in deal workflows.

Responsibilities

• Serve as the primary Deal Operations contact for EMEA, managing deal intake and guiding pricing, review, and approvals.
• Review quotes and terms for accuracy and policy alignment.
• Build financial analyses to assess revenue, margins, discount impact, and profitability.
• Partner with Sales to structure deals meeting customer needs and company objectives.
• Coordinate deal reviews and approvals across Finance, Legal, Pricing, and Revenue Ops; document decisions.
• Identify risks in non-standard terms and work with Legal/Finance to resolve issues.
• Maintain deal records in CRM/CPQ and align terms with bookings.
• Develop deal approval policies, escalation paths, and standardized templates.
• Provide training to sellers on deal requirements and approval processes; apply AI to improve workflows.
• Monitor Deal Desk metrics to drive policy and process improvements.

Skills

Deal Desk experience

Financial modeling

Pricing & discount review

CRM/CPQ proficiency

Stakeholder management

AI/automation for deals

Tools

Salesforce

CPQ tools

Contract management platforms

Job description

OpenAI is seeking a senior Deal Operations leader to support revenue growth across EMEA by guiding sales teams through pricing, discounts, and commercial terms. You will review quotes, build profitability analyses, and coordinate approvals across Finance, Legal, Pricing, and Revenue Operations to move opportunities from quote to contract.

You will develop scalable workflows, templates, and tools to improve deal turnaround times and documentation quality, while partnering with multiple teams to