Senior Business Analyst – AI-Driven Documentation (Dublin, Hybrid)

Xtremepush; Dublin; Hybrid; EUR 55,000 - 90,000; Full time

Job summary

Xtremepush, a Dublin-based leader in omnichannel customer engagement, is seeking an experienced Business Analyst to translate business requirements into clear specifications for technical delivery. You will work across clients and internal teams, owning documentation and quality assurance from requirements through go-live.

This hybrid Dublin-based role requires strong analytical and problem-solving skills and excellent written communication.

Qualifications

• Minimum 5+ years’ experience as a Business Analyst in financial services, tech, or regulated environments.
• Relevant qualification in business analysis, information systems, business or related discipline.
• Proven ability to produce clear, structured business requirements, functional specs and user stories.
• Hands-on experience with Jira and Confluence for managing requirements.
• Understanding of GDPR, consent and data protection in regulated environments.
• Strong written and verbal communication with senior stakeholders and delivery teams.
• Familiarity with CRM, marketing tech, CDP or next-best-action platforms is desirable.

Responsibilities

• Capture, document and structure business requirements for delivery teams.
• Define acceptance criteria for each use case and support sign-off.
• Facilitate workshops with clients and teams to clarify requirements.
• Maintain a central record of requirements, decisions, in-progress work, changes.
• Conduct QA reviews to ensure accuracy, consistency and completeness.
• Own operating procedures and user documentation for business teams post go-live.
• Identify risks, dependencies, gaps and assumptions and escalate appropriately.
• Use AI tooling to improve documentation efficiency while ensuring quality.

Skills

Jira

Confluence

Stakeholder communication

Analytical thinking

Documentation

Requirements management

GDPR knowledge

Education

Business analysis qualification

Information systems degree

Tools

Jira

Confluence

Job description

Xtremepush, a Dublin-based leader in omnichannel customer engagement, is seeking an experienced Business Analyst to translate business requirements into clear specifications for technical delivery. You will work across clients and internal teams, owning documentation and quality assurance from requirements through go-live.

This hybrid Dublin-based role requires strong analytical and problem-solving skills and excellent written communication.