Business Analyst - Dublin

Xtremepush Limited; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Xtremepush Limited, a global leader in customer engagement for the Sports Betting & Gaming industry, seeks an experienced Business Analyst in Dublin. You will translate business requirements into clear specifications for delivery teams, working with clients, business users and technical stakeholders from requirements through go-live.

This hybrid Dublin role demands strong analytical skills, excellent written communication, and experience with Jira/Confluence, GDPR, and CRM/CDP platforms to shape

Qualifications

• 5+ years’ experience as a Business Analyst in regulated environments.
• Qualifikation in business analysis, information systems or related discipline.
• Proven ability to produce clear requirements, user stories and acceptance criteria.
• Experience using Jira and Confluence for requirements and documentation.
• Understanding of GDPR and data protection in regulated settings.
• Strong communication with senior stakeholders and technical teams.
• Familiarity with CRM, marketing tech or CDP platforms is desirable.

Responsibilities

• Capture, document and structure business requirements including decisioning logic.
• Define acceptance criteria and support sign-off on delivery outcomes.
• Facilitate workshops with stakeholders to clarify requirements.
• Maintain a central record of requirements, decisions and changes.
• Conduct QA reviews to ensure documentation accuracy and completeness.
• Own operating procedures and user documentation post go-live.
• Identify risks, dependencies and assumptions and escalate as needed.
• Use AI tooling to improve documentation efficiency while ensuring quality.

Skills

Business analysis

Communication skills

Analytical thinking

Jira/Confluence

GDPR knowledge

Stakeholder management

AI tooling awareness

Education

Business analysis qualification

Tools

Jira

Confluence

Job description

About the Role

Xtremepush is a global leader in customer engagement, providing a cutting-edge platform that empowers brands to understand, engage, and influence their customers across multiple channels. Specialising in the Sports Betting & Gaming (SBG) industry, Xtremepush enables businesses to drive growth and enhance customer experiences through data-driven insights, personalisation, and omni-channel marketing. Our innovative Customer Data Platform and engagement tools help organisations create highly targeted campaigns, optimise conversions, and maximise revenue. Xtremepush is the only platform that combines real-time CDP, Omnichannel Activation, AI Optimisation, Gamification Engine, and Advanced Intelligence in a single platform.

We are seeking an experienced Business Analyst to translate business requirements into clear specifications that our technical delivery teams can build against. Working across a number of clients, you will own the documentation and quality assurance that take each decisioning use case from requirements through to go-live. This role requires the successful candidate to have strong analytical and problem solving skills, excellent written communication and the ability to work closely with clients, business users and technical stakeholders.

This is a hybrid role based in Dublin. #LI-Hybrid

Key Responsibilities

• Capture, document and structure business requirements, including eligibility, suppression, prioritisation, decisioning and target-outcome logic, and translate them into clear specifications for the technical delivery teams.

• Define acceptance criteria for each use case and support sign-off against agreed delivery outcomes.

• Facilitate workshops and stakeholder discussions to clarify requirements and resolve ambiguity.

• Maintain a central record of requirements, decisions, in-progress work, delivered functionality and agreed changes.

• Conduct quality assurance reviews to ensure accuracy, consistency and completeness of documentation and delivered outputs.

• Own operating procedures and user documentation required for business teams to operate solutions after going live.

• Identify risks, dependencies, gaps and assumptions, escalating them appropriately to the Senior Programme Manager.

• Use AI tooling to improve documentation efficiency, while retaining accountability for quality and accuracy.

Your Experience and Qualifications

• 5+ years’ experience as a Business Analyst, ideally within financial services, technology or another regulated environment.

• A relevant qualification in business analysis, information systems, business or a related discipline, or equivalent experience.

• Proven ability to produce clear, structured business requirements, functional specifications, user stories, process documentation and acceptance criteria.

• Hands-on experience with Jira and Confluence, or similar tools, for managing requirements and documentation.

• Understanding of GDPR, consent and data protection requirements in a regulated environment.

• Strong written and verbal communication skills, with experience working directly with senior business stakeholders and technical delivery teams and explaining complex requirements to both.

• Strong analytical skills and attention to detail, with a methodical approach to version and change control.

• Familiarity with CRM, marketing technology, CDP or next-best-action decisioning platforms is desirable.

• Experience using AI tools to support analysis and documentation is desirable.

Location

This is a hybrid role based in Dublin.