Senior AI Software Engineer - Enterprise Impact

ServiceNow, Inc.; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

ServiceNow in Ireland is seeking a software engineer for the Impact team. You will leverage AI capabilities to build scalable, reusable software, with a focus on JavaScript and languages like Java or Python.

You will design AI‑driven features, contribute to architecture decisions, and ensure quality through automated testing and CI/CD. You’ll work with a cross‑functional team to create extensible UI components and deliver measurable business impact, while mentoring peers and improving production

Qualifications

• Experience leveraging AI to improve workflows, decision‑making, or product functionality, including AI APIs integration or automation.
• 4+ years of enterprise‑level software engineering experience, with JavaScript as a core language and foundations in Java or Python.
• Strong understanding of data structures, algorithms, OOD, design patterns and performance optimization.
• Familiarity with automated testing and CI/CD pipelines, and a commitment to reliability and quality.
• Analytical mindset for designing impactful AI solutions to solve complex problems.
• Experience with development tools (IDEs, debuggers, profilers, source control) and Unix‑based systems.

Responsibilities

• Leverage ServiceNow AI capabilities to build scalable, reusable software that delivers measurable impact.
• Apply prompt engineering and scalable architectures to support AI‑powered solutions across the organisation.
• Collaborate with product owners to translate needs into intelligent features, from design to delivery, with automated testing.
• Develop extensible UI components to support customer needs (LitJs, DaisyUI, TailwindCSS).
• Integrate automated testing into CI/CD workflows to ensure high‑quality releases.
• Participate in code reviews and design discussions, promoting best practices in performance and maintainability.
• Enhance AI‑enabled products, improving reliability, observability, and production readiness.
• Troubleshoot stack performance for scalability and responsiveness.
• Mentor colleagues on software craftsmanship and responsible AI integration.

Skills

JavaScript

Java

Python

AI integration

CI/CD

Unix-based systems

Testing

Data structures

Algorithms

Tools

LitJs

DaisyUI

TailwindCSS

Playwright

IDE

Debugger

Profiler

Source control

Job description

ServiceNow in Ireland is seeking a software engineer for the Impact team. You will leverage AI capabilities to build scalable, reusable software, with a focus on JavaScript and languages like Java or Python.

You will design AI‑driven features, contribute to architecture decisions, and ensure quality through automated testing and CI/CD. You’ll work with a cross‑functional team to create extensible UI components and deliver measurable business impact, while mentoring peers and improving production