Senior AI-Powered Messenger Product Manager

Fin. The highest performing Customer Agent; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Equity

Lunch provided

Health and dental insurance

Pension scheme

Flexible PTO

Maternity/paternity leave

Cycle-to-Work

MacBooks provided

Job summary

Fin is hiring a Senior Product Manager to shape the future of business messaging and AI-powered customer engagement. You will lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people daily.

You’ll own the Messenger channel, frame customer problems with data, define roadmaps, and collaborate across functions to ship impactful AI-enabled solutions at scale.

Qualifications

• No minimum years of experience is required; candidates with impact and potential are welcome.
• Ability to frame complex customer problems using data and qualitative inputs.
• Strong roadmap definition and stakeholder alignment.
• Experience collaborating with engineers and designers to ship product.
• Experience with AI systems and LLMs is a plus.

Responsibilities

• Be the Product Manager for the Messenger, Fin’s most important channel
• Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team.
• Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement.
• Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.
• Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact.
• Evaluate impact through quantitative and qualitative measures, both in beta and after full release.
• Own and maintain the quality of your product area, ensuring every release delivers world-class software.
• Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.
• Be a leader in your team or projects by role-modelling our company values and R&D principles.

Skills

Customer focus

Roadmapping & strategy

AI product sense

Cross-functional leadership

Product analytics

Technical fluency

Job description

Fin is hiring a Senior Product Manager to shape the future of business messaging and AI-powered customer engagement. You will lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people daily.

You’ll own the Messenger channel, frame customer problems with data, define roadmaps, and collaborate across functions to ship impactful AI-enabled solutions at scale.