Staff Machine Learning Scientist & Product Leader

Fin. The highest performing Customer Agent; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity in afast

Lunch provided most weekdays

Pension scheme & match up to 4%

Health and dental insurance

Flexible paid time off

Maternity and paternity leave

Cycle-to-Work Scheme

MacBooks provided

Access to AI tools

Relocation support

Job summary

Fin is the AI Customer Agent company, delivering impeccable, always-on customer support across channels with our AI Agent Fin and integrated Intercom desk. We are hiring for a senior ML/AI lead to shape product features, algorithms and productionization strategies.

The role involves mentoring engineers, raising technical standards, and identifying ML opportunities to improve customer outcomes. We value research-minded, product-focused engineers with strong communication abilities.

Qualifications

• 5–8 years of applied ML experience.
• Strong programming skills.
• Experience as the primary technical leader for a team.
• Strong communication skills, both within engineering teams and across disciplines.
• Typically have advanced education in ML or related field (e.g. MSc).
• Scientific thinking skills.

Responsibilities

• Play an active role in hiring, mentoring and career development of other engineers.
• Raise the bar for technical standards, performance, reliability, and operational excellence.
• Identify areas where ML can create value for our customers.
• Identify the right ML framing of product problems – Working with teammates and Product and Design stakeholders.
• Conduct exploratory data analysis and research – Deeply understand the problem area.
• Research and identify the right algorithms and tools – Pragmatic, but innovative where needed.
• Perform offline evaluation to gather evidence an algorithm will work.
• Work with engineers to bring prototypes to production.
• Plan, measure & socialise learnings to inform iteration.
• Partner deeply with the rest of team to build ML products.

Skills

Applied ML experience

Programming skills

Technical leadership

Communication skills

Ambiguity tolerance

Advanced ML education

Scientific thinking

ML product shipping

PhD or research experience

Education

MSc in ML or related field

PhD in ML or related field

Tools

SQL

Matplotlib

Data visualization tools

Job description

Fin is the AI Customer Agent company, delivering impeccable, always-on customer support across channels with our AI Agent Fin and integrated Intercom desk. We are hiring for a senior ML/AI lead to shape product features, algorithms and productionization strategies.

The role involves mentoring engineers, raising technical standards, and identifying ML opportunities to improve customer outcomes. We value research-minded, product-focused engineers with strong communication abilities.