Senior Product Designer: AI-Driven Craft Specialist

Intercom; Dublin; Remote; EUR 120,000 - 150,000; Full time

Job summary

Fin, now part of Salesforce, is on a mission to deliver impeccable, always-on customer experiences. We seek a world-class IC designer who can ship complex software across desktop, mobile, chat interfaces, and AI-driven experiences.

You will own end-to-end design with autonomy, mento­ring colleagues and shaping product craft for Fin's evolving design culture. You’ll collaborate with engineers and PMs to move quickly while obsessing over the details, defining new interaction patterns and

Qualifications

• World-class IC designer with a track record of shipping complex software products.
• Designs for desktop, mobile, chat interfaces and emerging AI-driven experiences.
• Balances speed and detail, and can think in end-to-end systems.
• Understands engineering and can prototype to communicate ideas.
• Excellent storytelling and autonomous, owning design decisions.

Responsibilities

• Own end-to-end design for high-impact product areas from concept to execution.
• Define new interaction patterns for Fin, automation, and AI-powered tools.
• Sketch, prototype, and test ideas at different fidelities to validate decisions.
• Collaborate with engineers and PMs to define problems and deliver quality solutions.
• Maintain high craft standards while balancing speed and execution.
• Mentor others, push for design excellence, and share knowledge inside and outside Fin.

Skills

Shipped software products

Multi-surface design

End-to-end design

Systems thinking

Prototyping

Communication

Autonomy

Tools

Framer

Figma

Loveable

Windsurf

Vercel

Code

Job description

Fin, now part of Salesforce, is on a mission to deliver impeccable, always-on customer experiences. We seek a world-class IC designer who can ship complex software across desktop, mobile, chat interfaces, and AI-driven experiences.

You will own end-to-end design with autonomy, mento­ring colleagues and shaping product craft for Fin's evolving design culture. You’ll collaborate with engineers and PMs to move quickly while obsessing over the details, defining new interaction patterns and