Senior Account Manager - Onsite Dublin, Team Leadership

Synergy-Security; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Synergy-Security in Dublin is seeking skilled and customer-focused professionals to join our Senior Management team. The successful candidate will have the opportunity to grow within an established and experienced Senior Management team.

Role: Customer Account Manager based on-site in Dublin 12 with regional travel. Responsibilities include operations coordination, client management, team leadership, KPI/SLA oversight, and maintaining site-specific security procedures.

Qualifications

• Proven experience in management or supervisory roles.
• Ability to work under pressure and meet tight deadlines.
• Full clean driving licence (Manual Vehicle).
• Proficient in Google & Microsoft Office and related software.

Responsibilities

• Operations coordination
• Client management
• Team management
• KPI & SLA management
• Maintaining our operational platforms
• Develop, implement and maintain site-specific security procedures
• Travel regionally as required
• Prepare and maintain security records and routine reports
• Communicating with employees & clients
• Maintaining, updating and retrieving data on company platforms
• Preparing operational & client reports
• Supporting various company departments

Skills

Management / Supervisory experience

Ability to work under pressure

Google Workspace proficiency

Microsoft Office proficiency

Tools

Google Workspace

Microsoft Office

Job description

Synergy-Security in Dublin is seeking skilled and customer-focused professionals to join our Senior Management team. The successful candidate will have the opportunity to grow within an established and experienced Senior Management team.

Role: Customer Account Manager based on-site in Dublin 12 with regional travel. Responsibilities include operations coordination, client management, team leadership, KPI/SLA oversight, and maintaining site-specific security procedures.