Scheduler / Coordinator

Bluebird Care Group; Galway; On-site; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Bike to work scheme

Company pension

Employee assistance program

Employee discount

On-site parking

Sick pay

Job summary

Bluebird Care Galway is seeking enthusiastic, positive and highly organised people to join our expanding team in Galway City. The Care Coordinator / Scheduler plays a key role in the successful day to day running of our business, requiring excellent interpersonal skills and a warm, flexible communication style.

You will develop relationships with staff, customers and family members, coordinate work schedules, support on-call rosters, handle customer queries, and assist senior management.

Qualifications

• Experience as a Care Assistant is desirable but not essential.
• A recognised qualification in office administration or relevant experience.
• Min 1 year experience working within a homecare office setting desirable.
• Strong computer literacy skills essential.
• Ability to work under pressure, manage own workload and be a team player.
• Strong written and oral communication skills with attention to detail.

Responsibilities

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.
• Provide a professional and courteous service to members of the public and colleagues.
• Provide administration support and effectively co-ordinate work schedules.
• Work on the On-Call service on a rota basis with your colleagues.
• Respond to all customer queries in a timely and professional manner.
• Be the first point of contact for Customers & Staff.

Skills

Roster Management

Administration

Education

Office administration qualification

Tools

MS Office

Job description

Bluebird Care Galway are seeking enthusiastic, positive and highly organised people to join our expanding team in Galway City. The Care Coordinator / Scheduler plays a key role in the successful day to day running our business. We are looking for candidates who have excellent interpersonal skills and a warm flexible communication style.

Your responsibilities as a Care Coordinator / Scheduler

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.
• Provide a professional and courteous service to members of the public & colleagues
• Provide administration support and effectively co-ordinate work schedules
• Work on the On-Call service on a rota basis with your colleagues
• Respond to all customer queries in a timely and professional manner.
• Be the first point of contact for Customers & Staff
• Provide support to the senior management team

Qualifications & Experience

• Experience as a Care Assistant is very desirable but not essential
• A recognised qualification in office administration or relevant experience
• Min 1 years experience working within a homecare office setting desirable
• Strong computer literacy skills essential
• Must have the ability to work under pressure, have the ability to manage their own workloads and whilst also being a team player
• Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail

Employment Type

Full-time role: Office hours 08:30 17:00 Monday to Friday (start & finish times may be flexible by agreement) Full Driving license desirable On-Call (rota basis) Permanent & Fulltime position Additional income earning opportunities for candidates with Homecare / Home Support experience.

Job Type

Full-time

Location

Bluebird Care Galway, Block 6, Galway Technology Park, Parkmore, Galway H91W30F

Pay

From €34,000.00 per year depending on experience and qualifications

Benefits

• Bike to work scheme
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Skills

• Roster Management
• Administration
• MS Office

Ability to commute/relocate

Galway city - reliably commute or plan to relocate before starting work (preferred)

Work authorisation

Ireland (required)

Work Location

In person Galway city.

Benefits

• Bike to work scheme
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay