Client Care Coordinator (Scheduler) North Dublin

Hollybank Trustees Ltd; Leinster; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Free parking

4pm finish on Fridays

Company phone

Company laptop

Hybrid work model

Bi-weekly payroll

Job summary

Be Independent Homecare is a provider of premium Home Care services and we have been voted the 2nd Best Company to work for in Ireland. We are currently seeking a full-time Scheduler (Client Care Coordinator) to be based in our Clarehall office in Dublin.

This permanent role (Mon-Thu 9am-5pm, Fri 9am-4pm) includes 24 days annual leave and a 4pm finish on Fridays, with 3 days in-office and 2 days from home. The role involves completing schedules and hours allocation for Care Teams, managing sick

Qualifications

• Previous rostering/scheduling experience in a home care setting.
• Ability to work in a fast-paced office environment.
• Strong organisational skills and multitasking.
• Attention to detail and ability to work under pressure.
• Excellent interpersonal and time management skills.

Responsibilities

• Work as part of scheduling team to complete schedules and allocate hours for Care Team.
• Manage sick leave and ensure cover as required.
• Participate in weekly team meetings.
• Answer the telephone and deal with queries.
• Other administrative and support duties as required.
• Bi-weekly payroll.
• Free parking and progression opportunities.

Skills

Scheduling

Rostering

Organizational skills

Time management

Interpersonal skills

Attention to detail

Multi-tasking

Communication skills

Tools

Microsoft Office

Job description

Be Independent Homecare

Location: Hybrid / Priorswood, Dublin, Co. Dublin, D17 AK63, Ireland
job type: Permanent / Full-time
Sector and subsector: Business Support | Administration
AnnualFixed salary:€ 35000.00

Be Independent Home Care is a provider of premium Home Care services and we have been voted the 2nd Best Company to work for in Ireland. We believe the quality of our service depends on the happiness and satisfaction of our valued team and so our team always come first.

Join a team that has been officially recognised as a Great Place to Work! At Be Independent Home Care, our certification is based on the feedback of our employees—showing that our people genuinely feel supported, appreciated, and motivated in their roles.

We are currently seeking a full time Scheduler (Client Care Coordinator) to be based in our Clarehall office. This is a permanent full-time position (Monday to Thursday 9am to 5pm, Friday 9am to 4pm), with 24 days annual leave per annum entitlement.

This is a new position to join a growing scheduling team.

The Role:

• To work as part of the scheduling team to complete schedules and hours allocation for Care Team to Clients using our care management IT system.
• Manage sick leave and ensure cover is provided as required.
• Participate in weekly team meetings.
• To answer the telephone and deal with queries.
• Any other administrative and support duties as required.
• Paid holiday days twenty four.
• 3 days in office, 2 days from home.
• Bi-weekly payroll.
• Social Events
• Supportive work environment
• Free parking
• Progression opportunities - we love to promote from within!
• Training/Continuous Professional Development!
• Company phone and laptop
• 4pm finish on Fridays!

Requirements

• Previous experience in rostering/scheduling in a home care company is essential.
• Ability to work in a fast paced and busy office environment
• Superb organisational skills, ability to prioritise work load and multi-task
• Strong attention to detail and ability to use initiative and work under pressure.
• Excellent interpersonal skills in addition to the ability to work independently and manage own time.
• The ability to foster and maintain relationships.
• Ability to work independently and as part of a team
• Sound knowledge of Microsoft Office applications (Word, Outlook, Excel)
• Appropriate permission to work full time in Ireland.

BIHC1