Sales Receptionist/Administrator

MSL Motor Group; Dublin; On-site; EUR 25,000 - 32,000; Full time

Job summary

MUTEC, the Municipal and Utilities Truck Equipment Company, based in Dublin, is recruiting a Sales Receptionist/Administrator to join the busy team. The role will be based at the Long Mile Road area, Dublin 12, with hours 08:30–17:00, Monday to Friday.

The successful candidate will handle calls, greet customers, manage CRM/DMS data, provide admin support to the sales team, register new vehicles, manage ownership transfers, stock control, vehicle ordering, and assist with advertising and social

Qualifications

• Display excellent communication and interpersonal skills.
• Strong IT skills and attention to detail.
• Analytical, highly organised with good teamwork.
• Previous motor trade experience desirable.
• Familiarity with Kerridge DMS is an advantage.

Responsibilities

• Handle all inbound and outbound calls into the main reception switch of Mutec Sales Centre
• Meeting, greeting and assisting customers.
• Capturing, recording and updating customer details in our DMS database and various portals.
• Providing administrative support to the sales department.
• Registration of new vehicles.
• Ownership transfers.
• Stock control of vehicles.
• Ordering of new vehicles.
• Advertising and Social Media Activities
• Contacting customers to inform them about product launches, new vehicle information, test drive campaigns and used van sales etc.

Skills

Communication

Customer service

IT skills

Organisational skills

Teamwork

Tools

Kerridge DMS

Job description

Navan Road, Dublin City, County Dublin, Ireland

Office Location

MUTEC, the Municipal and Utilities Truck Equipment Company, currently wish to recruit a Sales Receptionist/Administrator to join the busy team based on the Long mile Road, Dublin 12.

Hours of work will usually be from 08:30am – 17:00 Monday to Friday.

MUTEC is an authorised Mercedes-Benz commercial vehicle dealership and aftersales service centre. We are a division of Motor Distributors Limited, the exclusive importer and distributor of Mercedes-Benz in Ireland and importer and distributor of BYD electric cars, XPeng Electric Cars and Smart Car.

Our aftersales service focuses on the maintenance and repair of Mercedes-Benz Commercial Vehicles, Mercedes-Benz buses and coaches and also operates a CVRT Centre. Our Sales Department, in our state of the art showroom focuses on van and truck sales.

Key duties to include:

Handle all inbound and outbound calls into the main reception switch of Mutec Sales Centre

Meeting, greeting and assisting customers.

Capturing, recording and updating customer details in our DMS database and various portals.

Providing administrative support to the sales department.

Registration of new vehicles.

Ownership transfers.

Stock control of vehicles.

Ordering of new vehicles.

Advertising and Social Media Activities

Contacting customers to inform them about product launches, new vehicle information, test drive campaigns and used van sales etc.

The successful candidate will ideally:

Display excellent communication and interpersonal skills.

Excel at understanding, anticipating and meeting customer needs.

Be analytical and highly organised, with excellent attention to detail.

Possess excellent IT skills.

Have a strong work ethic and the ability to work on their own initiative.

Work well as part of a team.

Be flexible in their approach to work.

Previous experience in the motor trade is highly desirable.

Knowledge of Kerridge (Dealer Management System) is an advantage.