Sales Order Desk Administrator (B2B & B2C) - Part-Time

Teamworx; Wicklow; On-site; EUR 18,000 - 22,000; Part time

Job summary

Teamworx is seeking a Part-Time Sales Order Desk Administrator to support B2B and B2C customer operations from Wicklow. The role combines sales administration, order processing, and customer engagement in a flexible, half-day-per-week schedule.

Key duties include handling orders, assisting wholesale clients with stock and invoicing, coordinating with logistics, and delivering strong customer support across channels. Experience in logistics or export is an advantage.

Qualifications

• Experience in sales administration, customer service, or order processing.
• Excellent attention to detail and strong organisational skills.
• Confident, proactive communicator with a can-do attitude.
• Experience with CRM/ERP systems and Microsoft Office.
• Experience in logistics, wholesale, or export environments is advantageous.

Responsibilities

• Manage B2B sales orders from processing through to delivery.
• Support wholesale customers with queries on orders, stock, lead times, and invoicing.
• Coordinate with internal teams and logistics partners for smooth fulfilment.
• Provide excellent B2C customer support via phone, email, and online channels.
• Maintain accurate customer records and support CRM/ERP processes.
• Identify opportunities to improve customer experience and processes.

Skills

Order processing

Customer service

Attention to detail

Organisational skills

CRM/ERP familiarity

Microsoft Office

Tools

CRM/ERP systems

Microsoft Excel

Job description

Role: Part-Time Sales Order Desk Administrator (B2B & B2C) Location: Wicklow Salary: €20,000 | 5 Half Days per Week

Teamworx is delighted to be partnering with our client, an established and growing business, to recruit a Sales Order Desk Administrator to support their B2B wholesale and B2C customer operations.

This is a fantastic opportunity for an organised, detail oriented and tech savvy professional who enjoys a varied role combining sales administration, order management, and customer engagement.

Key Responsibilities:

• Manage B2B sales orders from processing through to delivery.
• Support wholesale customers with queries relating to orders, stock, lead times, and invoicing.
• Coordinate with internal teams and logistics partners to ensure smooth fulfilment.
• Provide excellent B2C customer support across phone, email, and online channels.
• Maintain accurate customer records and support CRM/ERP processes.
• Identify opportunities to improve customer experience and operational processes.

The Ideal Candidate:

• Previous experience in sales administration, customer service, or order processing.
• Strong attention to detail with excellent organisational skills.
• Confident communicator with a proactive approach.
• Comfortable working with CRM/ERP systems and Microsoft Office.
• Experience within logistics, wholesale, or export environments would be advantageous.

A great opportunity to join a supportive team in a flexible part-time role with real ownership and variety. If you are coming from Accounts Payable or experienced in an order desk environment, this role could be just for you.