Part-Time Order Desk Specialist - B2B & B2C Support

Teamworx Ltd; Wicklow; On-site; EUR 17,000 - 23,000; Part time

Job summary

Teamworx Ltd in Wicklow is seeking a part-time Sales Order Desk Administrator to support B2B wholesale and B2C customer operations. You will manage orders from processing to delivery and liaise with internal teams and logistics partners.

The role suits an organized, detail-oriented, and tech-savvy professional who enjoys a varied workload, CRM/ERP usage, and providing excellent customer service across channels.

Qualifications

• Experience in sales administration, customer service, or order processing.
• Strong attention to detail with excellent organisational skills.
• Experience with CRM/ERP and Microsoft Office.

Responsibilities

• Manage B2B sales orders from processing through to delivery.
• Support wholesale customers with queries relating to orders, stock, lead times, and invoicing.
• Coordinate with internal teams and logistics partners to ensure smooth fulfilment.
• Provide excellent B2C customer support across phone, email, and online channels.
• Maintain accurate customer records and support CRM/ERP processes.
• Identify opportunities to improve customer experience and operational processes.

Skills

Sales administration

Customer service

Order processing

Tools

CRM/ERP systems

Microsoft Office

Job description

Teamworx Ltd in Wicklow is seeking a part-time Sales Order Desk Administrator to support B2B wholesale and B2C customer operations. You will manage orders from processing to delivery and liaise with internal teams and logistics partners.

The role suits an organized, detail-oriented, and tech-savvy professional who enjoys a varied workload, CRM/ERP usage, and providing excellent customer service across channels.