Sales & Events Agent

The Red Carnation Hotel Collection; Cong; Vor Ort; EUR 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training & development

Discounted accommodation rates

Volunteer days

Free meals on duty

Employee assistance programme

Holiday entitlement up to 25 days

Dry cleaning of attire

Zusammenfassung

The Red Carnation Hotel Collection at Ashford Castle in Cong, Ireland, invites applications for a Sales & Events Agent in a 5-star luxury setting. You will support sales activity, coordinate VIP itineraries and manage client communications to deliver exceptional experiences.

The role operates on a 5 days over 7 schedule, including some weekends and Bank Holidays. Join a legendary team with award-winning training, generous discounts, volunteering days, and a holiday allowance up to 25 days, while

Qualifikationen

• Experience in sales, event coordination, or similar hospitality role.
• Excellent organisational and multitasking abilities.
• Strong communication and customer service focus.
• Ability to work under pressure with high service standards.
• Proactive, self-motivated with initiative.
• Budget awareness and profitability understanding.
• Team player with client and supplier relationship skills.

Aufgaben

• Maintain travel advisor and agency records and support sales activity.
• Prepare customised sales and group proposals.
• Coordinate guest, VIP, media and influencer itineraries.
• Manage correspondence with travel advisors, partners and guests via email and phone.
• Support VIP requests in the absence of senior leadership.
• Assist with individual and group reservations, including rooming lists, dining, activities and experiences.
• Prepare and update event and function documentation for seamless delivery.
• Collaborate with internal teams (Sales, Marketing, Revenue, Front Office, F&B, Operations).
• Compile monthly sales and production reports to track partner and event performance.
• Support marketing initiatives including advert briefs (print and radio).
• Take ownership of enquiries from initial contact through to completion.

Kenntnisse

Sales experience

Event coordination

Hospitality experience

Organisational skills

Communication skills

Negotiation skills

Team player

Proactive mindset

Budget awareness

Jobbeschreibung

Sales & Events Agent - 5* Luxury Hotel

We are currently recruiting for a Sales & Events Agent to join our team at Ashford Castle.

Location: Cong, County Mayo, Ireland.

Working pattern: 5 days over 7 days (including some weekends and Bank Holidays).

What’s in it for you?

• Professional, award-winning training and development opportunities.
• Discounted accommodation rates across the Red Carnation Hotel Collection.
• Employee recognition events.
• Discounted rates with local businesses and third-party service providers, including Estate Activities.
• Heavily subsidised accommodation (subject to availability).
• Free meals while on duty.
• Complimentary dry cleaning of business attire.
• Recommend-a-friend and family bonus scheme.
• Two paid volunteering days per year.
• Holiday allowance increasing with length of service, up to 25 days.
• Hotel-based recognition incentives.
• Free access to the Employee Assistance Programme.

Key Responsibilities as a Sales and Events Agent:

• Maintain and update travel advisor and agency records, supporting sales activity and post-trip follow-up.
• Prepare customised sales and group proposals based on client requirements.
• Coordinate guest, VIP, media and influencer itineraries prior to arrival.
• Manage correspondence with travel advisors, partners and guests via email and phone.
• Support VIP requests in the absence of senior leadership.
• Assist with individual and group reservations, including rooming lists, dining, activities and special experiences.
• Prepare and update event and function documentation to ensure seamless delivery.
• Collaborate with internal teams (Sales, Marketing, Revenue, Front Office, F&B, Operations) for smooth execution of stays and events.
• Compile monthly sales and production reports to track partner and event performance.
• Support marketing initiatives including advert briefs (print and radio).
• Take ownership of enquiries from initial contact through to completion, ensuring exceptional service throughout.

What are we looking for?

• Previous experience in sales, event coordination, or a similar role in the hospitality or events industry.
• Excellent organisational skills and the ability to multitask and prioritise effectively.
• Strong communication skills, with a focus on customer service and attention to detail.
• Ability to work well under pressure while maintaining high standards of service.
• A proactive, self-motivated individual who takes initiative and thrives in a fast-paced environment.
• Strong negotiation skills with an understanding of budget management and profitability.
• A positive attitude with the ability to work effectively as part of a team and build relationships with clients and suppliers.
• A genuine passion for hospitality and creating memorable experiences for guests.

Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure, and proud to have retained the Forbes Five-Star Award in 2025.

Committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.

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