People & Culture Administrator

The Red Carnation Hotel Collection; Cong; On-site; EUR 25,000 - 36,000; Full time

Benefits offered by this job

Training & development

Hotel rate discounts

Health insurance discount

Employee recognition events

Subsidised accommodation

Free meals on duty

Volunteer days

Holiday entitlement 25 days

Job summary

Ashford Castle, part of The Red Carnation Hotel Collection, seeks a People & Culture Administrator to support recruitment, onboarding and HR administration at Cong, Co. Mayo. Onsite role, full-time with a hospitality-driven team.

You will maintain HR records, assist with onboarding, manage recruitment tasks, and contribute to employee engagement and communications across both Ashford Castle and The Lodge. Strong IT and confidentiality are essential.

Qualifications

• Experience in recruitment or HR administration, hospitality experience desirable.
• Strong knowledge of Irish employment law and HR best practice.
• Excellent organisational skills and attention to detail.
• Confident communicator with ability to build relationships with candidates and managers.
• Proactive, self-motivated and positive in a fast-paced environment.
• High level of confidentiality and professional integrity.

Responsibilities

• Provide administrative support across all People & Culture functions for Ashford Castle and The Lodge at Ashford Castle, ensuring accurate records and efficient processes.
• Coordinate recruitment administration: posting vacancies, scheduling interviews, offering documentation, and maintaining records.
• Support hiring managers and P&C team through recruitment and onboarding to ensure a seamless candidate experience.
• Maintain employee files, HR systems, trackers, and GDPR-compliant data.
• Conduct pre-employment administration including references, right-to-work checks and background screening.
• Support employee engagement and communications across both properties.
• Ensure compliance with employment legislation and company policies.

Skills

Communication

HR administration

Recruitment

Organisation

Confidentiality

Tools

ATS systems

Microsoft Office

Job description

People & Culture Administrator - 5* Luxury Hotel

We are currently recruiting for a People & Culture Administrator to join our People and Culture team at Ashford Castle.

Location: Cong, County Mayo, Ireland - Onsite

Department: People & Culture

Working pattern: Full-time, 5 days over 7 days. 9am - 5:30pm

What's in it for you?

• Professional, award-winning training and development opportunities
• Discounted accommodation rates across the Red Carnation Hotel Collection
• Discounted rate with Health Insurance provider
• Employee recognition events
• Discounted rates with local businesses and third-party service providers, including Estate Activities
• Heavily subsidised accommodation (subject to availability)
• Free meals while on duty
• Complimentary dry cleaning of business attire
• Recommend-a-friend and family bonus scheme
• Two paid volunteering days per year
• Holiday allowance increasing with length of service, up to 25 days
• Hotel-based recognition incentives
• Free access to the Employee Assistance Programme

Key Responsibilities as a People & Culture Administrator:

• Provide administrative support across all People & Culture functions for Ashford Castle and The Lodge at Ashford Castle, ensuring accurate records and efficient processes.
• Coordinate recruitment administration, including posting vacancies, scheduling interviews, communicating with candidates, preparing offer documentation, and maintaining recruitment records.
• Support hiring managers and the People & Culture team throughout the recruitment and onboarding process to ensure a seamless experience for candidates and new starters.
• Maintain employee files, HR systems, trackers, and databases, ensuring all information is up to date, accurate, and GDPR compliant.
• Conduct pre-employment administration, including reference requests, right-to-work verification, background screening, and onboarding requirements.
• Support employee engagement, wellbeing, recognition, and communication initiatives across both properties.
• Ensure compliance with employment legislation, company policies, and People & Culture procedures, maintaining confidentiality and professionalism at all times.
• Assist with audits, policy updates, and People & Culture projects to support continuous improvement and operational effectiveness.
• Act as an ambassador for Ashford Castle and The Lodge at Ashford Castle, demonstrating the Red Carnation core values and contributing positively to the employee experience.

What are we looking for?

• Previous experience in recruitment, HR administration or a similar role (hospitality experience desirable).
• Strong knowledge of Irish employment law and best HR practice.
• Excellent organisational skills with strong attention to detail and the ability to manage multiple vacancies simultaneously.
• Confident communicator with the ability to build strong relationships with candidates, hiring managers and external partners.
• A proactive, self-motivated and positive individual who thrives in a fast-paced environment.
• High level of confidentiality, professionalism and integrity.
• Strong IT skills, including ATS systems, Microsoft Office and social media platforms.
• A genuine passion for people, hospitality and employer branding.

About Ashford Castle:

Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments.

Voted No.1 Resort Hotel in the UK & Ireland by Travel + Leisure, and proud to have retained the Forbes Five-Star Award in 2025.

Ashford Castle is committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.