RSOC Security Operations Specialist

Synergy-Security; Dublin; On-site; EUR 33,000 - 34,000; Full time

Job summary

Synergy-Security is seeking an RSOC Operator in Dublin 2 to join a fast-paced regional security operations team. You will monitor access control, CCTV, alarms, and threat feeds, triage incidents, and coordinate responses across departments and international travelers.

The role emphasizes proactive monitoring, clear reporting, and participation in operational projects with opportunities for career progression and training. A PSA license and strong English communication are required.

Qualifications

• Must hold a current, valid Private Security Authority (PSA) license.
• Experience in RSOC, SOC, ARC or similar high-consequence operational environment.
• Desirable exposure to Lenel and Genetec access control platforms.
• Proficient in English (B2) with strong written and spoken communication.
• Ability to synthesize incident information into concise summaries and alerts.

Responsibilities

• Answer and manage routine and emergency calls in a professional manner.
• Continuously monitor alarms and CCTV, including access alarms and duress alerts.
• Monitor radio traffic across local and remote sites to maintain situational awareness.
• Evaluate global incidents and escalate promptly to security management.
• Disseminate critical information using established channels and best practices.
• Take an active role in projects and ensure timely incident reporting.

Skills

English (B2)

Incident triage

Security operations

Time management

Communication

Education

PSA License

Tools

Lenel

Genetec

Travel Tracker

NC4 Risk Center

Access control systems

Job description

Synergy-Security is seeking an RSOC Operator in Dublin 2 to join a fast-paced regional security operations team. You will monitor access control, CCTV, alarms, and threat feeds, triage incidents, and coordinate responses across departments and international travelers.

The role emphasizes proactive monitoring, clear reporting, and participation in operational projects with opportunities for career progression and training. A PSA license and strong English communication are required.