Retail Team Lead: Customer Service & Merchandising

Avoca; Leinster; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Programme

Subsidised meals on shift

Job summary

Avoca Mount Usher is seeking a responsible full-time Retail Team Lead to support the management team at Avoca Mount Usher store and café on a permanent contract. Duties include opening/closing duties, assisting with daily operations, and supporting management in various ways.

The role covers cash handling, cash reconciliation, daily break support, customer service inquiries, and general management assistance.

Qualifications

• Proven track record of seeking responsibility
• Attention to detail and problem solving skills
• Reliable and flexible in their approach to work
• Previous experience in a similar role an advantage
• Experience merchandising in the retail market

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Skills

Customer Service

Teamwork

Fashion trends

Brand representation

Job description

Avoca Mount Usher is seeking a responsible full-time Retail Team Lead to support the management team at Avoca Mount Usher store and café on a permanent contract. Duties include opening/closing duties, assisting with daily operations, and supporting management in various ways.

The role covers cash handling, cash reconciliation, daily break support, customer service inquiries, and general management assistance.