Café Team Lead

Hollybank Trustees Ltd; Rathcoole; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Discounted meals on shift

Employee Assistance Programme

Catering facilities on site

Job summary

Avoca Rathcoole is seeking a responsible full-time Team Lead to assist the management team at Avoca Rathcoole on a permanent contract. You will handle opening/closing duties, support daily store operations, and assist with management tasks to ensure smooth service.

The role requires experience in retail or food service and a proven ability to take on responsibility, with a hands-on approach to customer service and team support.

Qualifications

• Proven track record of seeking responsibility
• Attention to detail and problem solving skills
• Reliable and flexible in their approach to work
• 3 years experience in similar role

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Job description

Location: On site / Rathcoole, Co. Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Competitive salary

Job Description

We are looking for a responsible full-time Team Lead to assist the management team in Avoca Rathcoole on a full-time permanent contract. Duties of the Team Lead include opening and/or closing duties of the Avoca Rathcoole store and/or café, assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.

The Team Lead’s responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries, table service, and supporting the management team in various capacities. The ideal candidate should have experience within the retail or food industry and have a proven track record of seeking responsibility.

Responsibilities

• Opening and/or Closing of your Department as outlined by your manager
• Customer Service queries including dealing with complaints
• Ordering processes for the store
• Provide general support to the management team
• Ad hoc duties as required

Requirements

• Proven track record of seeking responsibility
• Attention to detail and problem solving skills
• Reliable and flexible in their approach to work
• 3 years experience in similar role

Skills:

• Customer Service
• Staff management
• Teamwork
• Brand representation
• Discounted meals on shift
• Catering facilities on site
• Employee Assistance Programme

Avoca is an equal opportunities employer.