Retail Ops Lead - Elevate Customer Experience

Cpl Healthcare; Munster; On-site; EUR 37,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Job summary

Cpl Healthcare is helping a highly successful retail operation in Co. Clare recruit an Assistant Store Manager. The role focuses on delivering outstanding customer engagement and strong retail operations while supporting commercial performance and a motivated store team.

You will participate in daily store activities, drive sales, train staff on new products, analyse performance, and manage stock. Compliance with H&S & HACCP is essential, with the Store Manager supported in planning.

Qualifications

• 3rd level qualified in a relevant discipline.
• 3+ years’ relevant retail experience.
• Proven ability to motivate staff.
• Strong communication skills & ability to engage with people at all levels.
• Strong understanding of IT, stock control & inventory management systems.
• Flexibility to work on a balanced & fair rota across varying shifts as required for business operational needs.

Responsibilities

• As a key part of the store management group, you will deliver exceptional standards across customer engagement & retail operations and support commercial performance.
• You will motivate the store-based team and participate in daily operations to deliver a best in class customer experience.
• You will drive sales across product lines, train on new products & services, analyse performance and manage stock levels.
• You will assist with staff queries, ensure compliance with H&S & HACCP, and support the Store Manager in business planning.

Education

Bachelors degree

Tools

Inventory management software

Job description

Cpl Healthcare is helping a highly successful retail operation in Co. Clare recruit an Assistant Store Manager. The role focuses on delivering outstanding customer engagement and strong retail operations while supporting commercial performance and a motivated store team.

You will participate in daily store activities, drive sales, train staff on new products, analyse performance, and manage stock. Compliance with H&S & HACCP is essential, with the Store Manager supported in planning.