Retail IT Systems Administrator - Azure & EPOS Expert

Carrolls Irish Gifts; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Carroll's Irish Gifts is a 100% Irish owned retail chain with 20 stores nationwide, seeking an IT Systems Administrator to maintain Azure and Microsoft 365, manage AD/Entra ID, support Dynamics 365 Business Central, and sustain EPOS systems across multiple locations. You will also manage Windows Server environments, network basics, and endpoint security.

The role requires travel between retail sites, a proactive, customer-focused approach, and the ability to work with third-party vendors to

Qualifications

• Minimum 3–5 years in IT Support, Systems Administrator or Infrastructure role.
• Experience working in a multi-site retail environment.
• Proven track record delivering technical projects and improvements.

Responsibilities

• Administer and maintain Microsoft Azure and Microsoft 365 environments.
• Manage Active Directory/Entra ID and group policy.
• Support Windows Server environments and network infrastructure.
• Monitor system health, performance and security across IT estate.
• Support Dynamics 365 Business Central and EPOS systems.
• Troubleshoot hardware, software and connectivity issues.
• Maintain IT documentation and asset management.
• Collaborate with vendors on technical issues.
• Provide on-site support during store openings and tech rollouts.

Skills

Azure administration

Active Directory / Entra ID

Dynamics 365 Business Central

EPOS systems support

Microsoft 365 administration

Windows Server

Networking fundamentals

Endpoint management & security

Troubleshooting & diagnostics

Retail multi-site support

Tools

Intune

Autopilot

Power Platform

Job description

Carroll's Irish Gifts is a 100% Irish owned retail chain with 20 stores nationwide, seeking an IT Systems Administrator to maintain Azure and Microsoft 365, manage AD/Entra ID, support Dynamics 365 Business Central, and sustain EPOS systems across multiple locations. You will also manage Windows Server environments, network basics, and endpoint security.

The role requires travel between retail sites, a proactive, customer-focused approach, and the ability to work with third-party vendors to