POS Systems Specialist – Elevate Retail Tech & Operations

Lidon Group; Monasterevin; On-site; EUR 40,000 - 56,000; Full time

Job summary

Lidon Group is seeking a POS Specialist to provide essential POS systems knowledge and support for our Retail and Hospitality IT environments. The role focuses on keeping POS, Wifi and business applications running smoothly across our stores, forecourts and hospitality outlets.

The successful candidate will combine retail acumen with IT skills, working with 3rd party partners and internal teams to optimise systems, resolve issues and improve efficiency. A full driving licence is required.

Qualifications

• Degree or diploma in Business & Information systems, Information Technology, or a related field.
• 2+ years' experience in a business information systems or business system analyst/integration/support role working with POS.

Responsibilities

• Point of knowledge and expertise for POS systems across the business. Assist and support managers to fully utilise systems and tools.
• Ensure fit for purpose SLA's with 3rd party IT and Business systems suppliers; Escalation point for site related IT and Systems issues.
• Conduct POS system usage audits, report generation & analysis to assess performance and potential for more efficient practices.
• IT Asset Management: Track and manage IT assets, including inventory of hardware and software licenses.
• Collaborate with Systems & IT partners to ensure regular vulnerability scans, penetration, failover, disaster recovery testing.
• Partner with business stakeholders to understand opportunities and mitigates problems; identify root causes to minimise reoccurrence.
• Interact across stakeholder environment to promote optimal use of systems and technology to deliver efficiency.
• Support owners in selecting & deploying new systems; coordinate testing and integration of applications.
• Assess new collaboration tools and promote adoption, including M365 applications.

Skills

POS systems

Office 365

IT support

Stakeholder communication

Problem solving

Education

Degree or diploma in Business & Information Systems

2+ years experience in BIS/POS role

Tools

Windows

macOS

Linux

Office 365 Suite

Job description

Lidon Group is seeking a POS Specialist to provide essential POS systems knowledge and support for our Retail and Hospitality IT environments. The role focuses on keeping POS, Wifi and business applications running smoothly across our stores, forecourts and hospitality outlets.

The successful candidate will combine retail acumen with IT skills, working with 3rd party partners and internal teams to optimise systems, resolve issues and improve efficiency. A full driving licence is required.