Retail Customer Experience Specialist

Centra; Dublin; Hybrid; EUR 23,000 - 30,000; Full time

Job summary

Centra Ireland is seeking a customer-focused team member to support shoppers and deliver a high standard of service in a busy retail environment. You will engage with customers, resolve queries, and maintain attractive store presentations, aligning with the Centra brand values of pride, energy, imagination and community.

The role emphasises customer care, teamwork and flexibility in a fast-paced setting, with opportunities to participate in new initiatives and improve the shopping experience for

Qualifications

• Experience in customer service is advantageous.
• Ability to engage with customers and prioritise needs.
• Strong attention to detail and organised workflow.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and ensure customers receive an excellent shopping experience.
• Deal with all customer queries efficiently and professionally according to store policy.
• Merchandise shelves and present store areas to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Organised

Team player

Initiative

Job description

Centra Ireland is seeking a customer-focused team member to support shoppers and deliver a high standard of service in a busy retail environment. You will engage with customers, resolve queries, and maintain attractive store presentations, aligning with the Centra brand values of pride, energy, imagination and community.

The role emphasises customer care, teamwork and flexibility in a fast-paced setting, with opportunities to participate in new initiatives and improve the shopping experience for