In-Store Customer Experience Specialist

Centra; Tallaght; Remote; EUR 26,000 - 28,000; Full time

Job summary

Centra in Tallaght, Ireland is seeking a customer service focused team member to ensure customers have an excellent shopping experience. You will engage with shoppers, merchandise shelves and embrace new ways of working, while upholding Centra brand-values.

The role emphasizes initiative, teamwork in a fast-paced store, attention to detail and helping customers with queries in line with store policy.

Qualifications

• Previous customer service experience is an advantage.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.

Responsibilities

• Live Centra brand-values (Proud, Energetic, Imaginative, Community-Based).
• Maintain a positive attitude and take responsibility for an excellent shopping experience.
• Handle customer queries efficiently and in line with store policy.
• Merchandise shelves and ensure store areas are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Engaging with customers

Attention to detail

Initiative

Job description

Centra in Tallaght, Ireland is seeking a customer service focused team member to ensure customers have an excellent shopping experience. You will engage with shoppers, merchandise shelves and embrace new ways of working, while upholding Centra brand-values.

The role emphasizes initiative, teamwork in a fast-paced store, attention to detail and helping customers with queries in line with store policy.