Customer Experience & Merchandising Associate

Centra; Waterford; Hybrid; EUR 17,000 - 21,000; Full time

Job summary

Centra in Waterford is seeking a customer service-focused team member to ensure shoppers have an excellent experience. You will engage with customers with pride, knowledge and care, addressing queries and supporting store initiatives.

The role requires attention to detail, the ability to prioritise customer needs, and a flexible, team-oriented approach in a fast-paced retail environment.

Qualifications

• Experience in customer service is an advantage.
• Strong organisational skills and attention to detail.
• Able to prioritise customer needs and work well in a fast-paced environment.

Responsibilities

• Live Centra brand values: Proud, Energetic, Imaginative, Community-Based.
• Provide excellent shopping experience and handle queries professionally.
• Deal with customer queries efficiently and in line with store policy.
• Merchandise shelves and ensure store presentation is high standard.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer service

Communication

Attention to detail

Team player

Job description

Centra in Waterford is seeking a customer service-focused team member to ensure shoppers have an excellent experience. You will engage with customers with pride, knowledge and care, addressing queries and supporting store initiatives.

The role requires attention to detail, the ability to prioritise customer needs, and a flexible, team-oriented approach in a fast-paced retail environment.