Flexible Customer Experience Specialist

Centra; Tyrrellspass; Remote; EUR 24,000 - 32,000; Full time

Job summary

Centra in Ireland is seeking a customer-focused team member to join our SuperValu store. The role centers on ensuring customer satisfaction as the number one priority, helping shoppers with knowledge and care to create a great shopping experience.

The ideal candidate will be attentive, flexible and able to work in a fast-paced environment, with previous customer service experience considered an advantage; responsibilities include merchandising, brand values, and embracing new ways of working.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer needs prioritised

Attention to detail

Teamwork in fast-paced environment

Customer service experience

Job description

Centra in Ireland is seeking a customer-focused team member to join our SuperValu store. The role centers on ensuring customer satisfaction as the number one priority, helping shoppers with knowledge and care to create a great shopping experience.

The ideal candidate will be attentive, flexible and able to work in a fast-paced environment, with previous customer service experience considered an advantage; responsibilities include merchandising, brand values, and embracing new ways of working.