Customer Experience Associate - Full-Time, Fast-Paced Retail

Centra; Kilkenny; Remote; EUR 25,000 - 29,000; Full time

Job summary

Centra in Kilkenny is seeking a dedicated Customer Service Assistant to ensure customer satisfaction as our top priority. In this full-time role (37.5 hours per week), you will engage customers with pride, passion and care, and share knowledge to inspire their shopping experience.

The ideal candidate will have strong attention to detail, be well organized and flexible, able to use initiative and work in a fast-paced team.

Qualifications

• Previous customer service experience is an advantage.
• Strong attention to detail, organised and flexible.
• Ability to engage with and prioritise customer needs.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Communication

Attention to detail

Teamwork

Initiative

Job description

Centra in Kilkenny is seeking a dedicated Customer Service Assistant to ensure customer satisfaction as our top priority. In this full-time role (37.5 hours per week), you will engage customers with pride, passion and care, and share knowledge to inspire their shopping experience.

The ideal candidate will have strong attention to detail, be well organized and flexible, able to use initiative and work in a fast-paced team.