Retail Associate (8 hours) - Kildare Village

New Balance; Ireland; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across

Generous staff discount

Project involvement across our EU

Flexible uniform package

Job summary

New Balance is seeking enthusiastic retail associates to engage and educate customers in our stores across Europe. You will be responsible for delivering exceptional service and supporting customers through their in-store journey, helping drive sales and brand loyalty.

We value teamwork, a passion for retail, and flexibility to work weekends and holidays. The role offers competitive pay and development opportunities within a welcoming, inclusive environment.

Qualifications

• Proven customer service skills and a friendly, helpful attitude.
• Ability to work effectively in a team and contribute to store targets.
• Strong interest in retail and sales, with a proactive mindset.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction from entry to exit, guiding the customer journey.
• Help to ensure the store remains as commercial as possible following company guidelines.
• Adhere to company’s policies and procedures and operate with integrity.
• Maintain health, safety, and environmental standards in store; follow safety protocols.

Skills

Customer service

Team player

Sales passion

Communication skills

Math basics

Flexible schedule

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package