Retail Associate (30 hours) - Kildare Village

New Balance, Inc.; Kildare; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Bonus scheme

Career development

Inclusive environment

Uniform package

European project exposure

Job summary

New Balance Ireland is seeking enthusiastic retail associates to engage, educate and entertain customers from the moment they step into the store. You will act as a true brand ambassador, delivering exceptional service and supporting a welcoming atmosphere across our stores.

Join a growing European team and contribute to achieving personal KPIs while enjoying development opportunities, staff discounts, and a collaborative working environment.

Qualifications

• Team player with strong customer service skills.
• Passion for retail and sales with a desire to learn.
• Effective communication and maths skills; able to handle general retail operations.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Maintain commercial standards by following company guidelines.
• Adhere to policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by management.

Skills

Team player

Customer service

Retail & sales

Desire to learn

Maths & operations

Effective communication

Flexible schedule

Job description

New Balance is more than just a sportswear brand - we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey - from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company's policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package