Retail Team - Kildare Village

GymPlusCoffee; Leinster; On-site; EUR 23,000 - 29,000; Full time

Job summary

Gym+Coffee is seeking energetic, customer-focused individuals to join our Retail Team at Kildare Village. You’ll be part of a fast-paced store environment, delivering a memorable customer experience and driving sales while bringing the Gym+Coffee brand to life in-store.

Successful candidates will be positive, proactive team players who thrive on helping customers and contributing to a supportive team culture. Availability Monday to Sunday is required to cover store hours.

Responsibilities

• Be an ambassador for the brand
• Ensure high levels of customer satisfaction through excellent sales service
• Ascertain customers’ needs and wants
• Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities
• Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.

Job description

Gym+Coffee is looking for energetic and customer-focused individuals to join our Retail Team in Kildare Village.

This is a fantastic opportunity for someone who loves working with people, thrives in a fast-paced retail environment and wants to be part of a passionate and supportive team. You’ll play an important role in delivering an exceptional customer experience, driving sales and bringing the Gym+Coffee brand and community to life in-store.

We’re looking for positive, proactive team players who are ready to get stuck in and bring great energy every day.

Candidates must be flexible and available to work Monday to Sunday.

Responsibilities

Brand Experience

• Be an ambassador for the brand
• Ensure high levels of customer satisfaction through excellent sales service
• Ascertain customers’ needs and wants
• Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities
• Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.

Commercial Awareness

• Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities
• Maintain outstanding store condition and visual merchandising standards
• Providing customers with information on pricing and product availability.
• Keep up to date with product information, new line launches, and company promotion
• Actively participate in, and support all company incentives to increase sales.
• Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.

Stock Management

• Assist with stock deliveries and stock management
• Maintain a fully stocked shop floor
• Maintain maximum stock availability through effective stock replenishment techniques.
• Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
• Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.