Retail Associate (8 hours) - Kildare Village

New Balance; Kildare; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Excellent development opportunities

Inclusive European teams

Generous staff discount

European project involvement

Flexible uniform package

Job summary

New Balance is seeking an enthusiastic Retail Associate to engage, excite and educate customers from the moment they enter the store. You will represent the brand with passion, deliver exceptional service and help drive sales in a fast-paced environment.

This role offers opportunities across our European stores, with flexible weekend shifts and a supportive team. You will focus on delivering the full customer journey, maintaining store standards and contributing to a welcoming, inclusive

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to work weekends and holidays.
• Comfortable with basic maths.
• Desire to grow within a brand ambassador role.

Responsibilities

• Achieve personal KPIs and support store performance.
• Deliver total customer satisfaction across the customer journey.
• Help keep the store highly commercial per guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety and environmental standards.
• Perform other duties as required by management.

Skills

Customer service

Team Player

Effective communication

Sales mindset

Desire to learn

Math basics

Flexibility with schedule

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package