Retail Assistant/Designer

Morris's Builders Providers; Waterford; On-site; EUR 26,000 - 38,000; Full time

Job summary

Morris's Builders Providers is seeking a Retail Assistant/Designer to work primarily in showrooms with the potential to move to other areas. The role involves engaging customers, identifying sales opportunities and guiding clients from initial consultation to final design, while delivering high levels of customer service.

Reporting to the retail manager, this full-time position requires 39 hours per week, with availability Sunday to Saturday and on bank holidays as required.

Qualifications

• Customer-facing role with excellent communication skills.
• Knowledge of design software like ArtiCAD/AutoCAD; training provided.
• Minimum 3 years of retail/design experience.
• Attention to detail and strong design eye.
• Motivated, target-driven with proven sales track record.
• Strong computer skills.
• Good time management in a busy environment.
• Energetic and able to work towards goals with minimal supervision.
• Capable of meeting deadlines.
• Desire to excel at sales with proactive approach.

Responsibilities

• Engage customers to proactively generate leads and enquiries.
• Understand customer needs and generate creative design ideas.
• Liaise with customers from initial meeting through to completion.
• Produce accurate quotations in line with customer's budget.
• Upsell our full range of products and services.
• Learn and use design software to create detailed and accurate design plans.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain showroom standards and update point of sale information.
• Take responsibility for resolving customer issues pre-sales and post-sale promptly.
• Merchandising and maintenance of all categories of stock.
• Processing Cash/Account counter sales.
• Keep up to date with new products and product knowledge.
• Assist with stock takes as required.
• Be flexible and undertake other work as assigned.

Skills

Excellent communication

Retail design experience

ArtiCAD

AutoCAD

Tools

ArtiCAD

AutoCAD

Job description

An exciting opportunity has arisen for an ambitious and energetic Retail Assistant/Designer in a renowned leading builder's providers and DIY store. You would initially primarily be based within the showrooms, with the opportunity to move within the store to other areas as and when required.

If you have experience in design or sales, are enthusiastic & customer focused, and want to work with a friendly, knowledgeable team of professionals, we'd like to hear from you!

This is a great opportunity for an experienced candidate to join a company celebrating over 40 years as the leading provider of building, trade and plumbing products in the southeast.

MAIN TASKS/RESPONSIBILITIES OF THE POSITION:

This challenging role will require the successful candidates to build effective working relationships with customers, to identify sales opportunities and achieve both sales and margin targets. You will also be responsible for guiding clients from initial consultation to final design, understanding their requirements and budgets, while achieving the highest level of customer service.

You will report to the retail manager. This is a full time position and will involve working 39 hours per week. You must be available to work Sunday to Saturday inclusive and on bank holidays as required.

Duties

• You will be responsible for engaging customers to proactively generate customer leads and enquiries.
• Understanding the customer needs and generating creative ideas and solutions that fulfil their requirements.
• Liaising with customers from the initial meeting through to completion.
• Producing accurate quotations in line with customer's budget.
• Up selling our full range of products and services.
• Learn and utilising design software to create detailed and accurate design plans.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain showroom standards throughout the displays to ensure we are well presented at all times as well as maintaining and updating point of sale information.
• Taking personal responsibility for resolving customer issues pre-sales and post-sale in a timely fashion.
• Merchandising and maintenance of all categories of stock.
• Processing Cash/Account counter sales.
• Keeping up to date with new products and product knowledge.
• Assisting with stock takes as required throughout the year.
• You will be required to be flexible in this position and must be prepared to undertake such other work as may be assigned to you by the company from time to time.

Requirements

• Your role will be customer facing and you will need to have excellent communication skills.
• Knowledge of software design is a distinct advantage i.e., ArtiCAD, AutoCAD, etc, however full training will be provided.
• Ideally a minimum of 3 years of retail/design experience.
• High level of attention to detail and an eye for design.
• Highly motivated and target driven with a proven track record in sales.
• Excellent computer skills.
• A proven ability to be able to organise your time in a busy work environment.
• You possess and radiate a high degree of energy and can work towards goals without constant supervision.
• Must be efficient with a proven track record in meeting deadlines.
• A hunger to excel at sales with a proactive and dynamic sales approach.