Residential Case Manager – Homeless Services

Crosscare; Dublin; On-site; EUR 34,000 - 46,000; Full time

Job summary

Crosscare Clonliffe Family Hub in Dublin 3 seeks a Project Worker to provide 24-hour short-term residential support to adults and families experiencing homelessness. The role involves initial assessment, case management, linking families to housing and supports, and working to move families into long-term accommodation.

The post is full-time, 38.5 hours per week on a 7-day rota (including evenings and weekends).

Qualifications

• BA in relevant field (NQF QQI Level 7) is required.
• Minimum 1 year relevant employment with similar client group.
• Child Protection Training is required.

Responsibilities

• Provide 1:1 support and case management for allocated families.
• Identify housing supports and link families to appropriate services.
• Engage with external service providers and internal teams to facilitate move-on to long-term housing.
• Carry out admin duties for family hub operations and maintain PASS records.
• Follow Crosscare policies including Child Protection and Health & Safety.

Skills

Time management

Organisation

Case management

Team collaboration

Advocacy

Education

BA in Applied Social Care / Addiction / Mental Health / Nursing / Psychology

Tools

PASS System

Job description

Crosscare Clonliffe Family Hub in Dublin 3 seeks a Project Worker to provide 24-hour short-term residential support to adults and families experiencing homelessness. The role involves initial assessment, case management, linking families to housing and supports, and working to move families into long-term accommodation.

The post is full-time, 38.5 hours per week on a 7-day rota (including evenings and weekends).