Residential Care Case Manager — Homeless Services

Crosscare Irish Diaspora Support Project; Dublin; On-site; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Additional leave for long service

Training and Development Programmes

Employee Assistance Programme

Digital Doctor Service

Competitive pension plan

Bike to Work Scheme

Job summary

Crosscare seeks a dedicated professional to provide a critical 24-hour residential service for adults experiencing homelessness. You will implement case management, develop support plans, and liaise with external services to secure long-term housing outcomes for clients.

The role requires a BA-level qualification, at least 1 year of relevant experience, and ability to manage physically demanding tasks while maintaining dignity and respect for residents.

Qualifications

• At least 1 year of relevant employment working with a similar client group.
• Internal candidates: At least 6 months of relevant employment working with a similar client group.

Responsibilities

• Implement the case management system and engage in one to one work with a specific allocated case load, from referral stage to disengagement.
• Develop and implement a comprehensive support plan, updating the PASS System, advocating on behalf of the client, arranging meetings, linking the client to appropriate services.
• Assist and contribute to the quality agenda to ensure consistent delivery of service and quality standards.

Education

BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology, or an equivalent Level 7 Qualification awarded under the National Framework of Qualifications (NFQ) / QQI.

Job description

Crosscare seeks a dedicated professional to provide a critical 24-hour residential service for adults experiencing homelessness. You will implement case management, develop support plans, and liaise with external services to secure long-term housing outcomes for clients.

The role requires a BA-level qualification, at least 1 year of relevant experience, and ability to manage physically demanding tasks while maintaining dignity and respect for residents.