Project Worker Haven House Closing Date: 31.08.29

Crosscare; Dublin; On-site; EUR 34,000 - 46,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Additional leave for long service

Training and Development Programmes

Employee Assistance Programme

Digital Doctor Service

Competitive pension plan

Bike to Work Scheme

Job summary

Crosscare in Dublin, Ireland seeks a Mid Level, Full Time case management practitioner to provide 24-hour residential support for adults experiencing homelessness. The role involves developing comprehensive support plans, updating PASS, and liaising with external services to secure long-term housing.

This is a one-year fixed-term contract with a 38.5-hour week and a 7-day rota. Reporting to the Deputy Project/Project Leader, the ideal candidate will have a BA-level NFQ qualification and at least

Qualifications

• Experience implementing case management systems and delivering one-to-one support.
• Ability to advocate for clients and liaise with external service providers.
• Ability to work within Crosscare policies and DRHE Pathways Model.

Responsibilities

• Implement case management and engage in one-to-one work with allocated caseload.
• Develop and implement comprehensive support plans and update PASS system.
• Advocate for clients and coordinate with external services.

Education

BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology or NFQ Level 7

Tools

HNA Assessment

PASS

Case management

Job description

Dublin, Ireland

Contract

Mid Level

€39,625.00 per year

The Employer:

Crosscare is the social care agency of the Dublin Diocese and is a registered charity.

Crosscare delivers services with a servant leadership ethos. Cross care’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.
Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.

Location: Haven House

Work Schedule: Full Time 38.5 Hours per week, 7-day rota (including evening & weekends – Days)

Contract: One Year Fixed Term

Salary: €39,625

Reporting to: Deputy Project/Project Leader

The Role: To provide a critical service in 24-hour short term residential services to adult men, women experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place. We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management in line with the DRHE Pathways Model.

Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues.

This role is completely client focused consistently seeking the best outcome for those we work for.

General Responsibilities:

To implement the case management system and engage in one to one work with a specific allocated case load, from referral stage to disengagement. This includes HNA Assessment, Developing and implementing a comprehensive support plan, Updating the PASS System, advocating on behalf of the client, arranging meeting, linking the client in to appropriate services assisting each client in finding a long-term home.

• To engage with and build professional trusting relationships with individual service users and, treating them with dignity and respect, and working within the values of Crosscare

• To carry out all duties connected with the operation of a residential service, resolving conflict, responding to health issues, premise management, taking referrals, welcoming and engaging with residents

• To liaise with and advocate to a broad range of external service providers in addition to internal services

• To work effectively as part of a team and being open to reasonable requests from Project Leader/Deputy in order to ensure effective working relationships and responses to residents

• To work within the policies of Crosscare and the standard operating procedures of the project

• To assist and contribute to the quality agenda in order to ensure that a consistent delivery of service and quality standards are adhered to in the project

• To perform all the administrative duties relating to the role in order to ensure that the project runs smoothly

• To observe all Health and Safety policies of the project and to be involved in continual quality improvement in order to ensure that the security of the building is maintained at all times day and night

• Work experience and employment in homeless services, addiction services residential services, community and/or the youth work sector.

• To Additional training in:
  • Addiction
  • Mental Health
  • TCI
  • First Aid, CPR, AED
  • PASS
  • Counselling
  • ASIST
  • HNA & Case Management

Qualifications Required

• Option 1: A BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology, or an equivalent Level 7 Qualification awarded under the National Framework of Qualifications (NFQ) / QQI.

Experience Required

• At least 1 year of relevant employment working with a similar client group.
• Internal candidates: At least 6 months of relevant employment working with a similar client group.

Due to the nature of the role, you will be expected to complete physically demanding tasks as required (including the use of stairways for ascending and descending due to services being multi-level), performing First Aid and CPR, and administering life-saving medication such as Naloxone, among others).

Benefits:

• Competitive salaries
• Generous annual leave
• Additional leave for long service
• Training and Development Programmes
• Employee Assistance Programme
• Digital Doctor Service
• Competitive pension plan
• Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support has been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available at www.crosscare.ie

Garda Vetting will apply to this role

If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you