Remote Guest Services Representative – Travel

Elevationtravelpartners; Cork; Remote; EUR 19,000 - 33,000; Full time

Benefits offered by this job

Remote role

Flexible hours

Training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevation Travel Partners is seeking a Remote Guest Services Representative – Travel to provide attentive support to travelers across all stages of their journey. You will respond to inquiries, assist with bookings, and share clear travel policy details to ensure a positive client experience.

The ideal candidate is customer-focused, communicates clearly in writing and verbally, and can work independently in a remote setting while adapting to digital booking platforms.

Job description

Remote Guest Services Representative – Travel

About the job Remote Guest Services Representative – Travel

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

Respond to traveler inquiries and provide assistance across communication channels

Support booking updates and special travel requests

Share clear details about travel policies and trip preparation

Monitor upcoming trips and confirm arrangements with clients

Maintain professional and courteous communication at all times

Ideal Candidate

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented and dependable

Comfortable working independently in a remote setting

Ability to adapt to digital booking and communication platforms

What We Offer

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the organization