Remote Travel Concierge: Seamless, Memorable Journeys

Sweetcarolinatravels; Dublin; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from idea to return, delivering a seamless, personalized travel experience with professionalism and care.

You’ll handle bookings, issue updates, troubleshoot, and provide up-to-date destination insights. This fully remote role offers flexible scheduling, exclusive travel perks, and ongoing training within a supportive team that values trust, heart, and memorable journeys.

Qualifications

• Strong written and verbal communication.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from idea to return, delivering a seamless, personalized travel experience with professionalism and care.

You’ll handle bookings, issue updates, troubleshoot, and provide up-to-date destination insights. This fully remote role offers flexible scheduling, exclusive travel perks, and ongoing training within a supportive team that values trust, heart, and memorable journeys.