Remote Renewals Manager - Grow Recurring Revenue

GitLab; Ireland; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Health and well-being benefits

Flexible schedule

Equity compensation & ESPP

Generous PTO

Job summary

GitLab is seeking a Renewal Manager to lead the Renewals team in Ireland, protecting and growing recurring revenue across the contract lifecycle. You will drive weekly activities, forecasts, and collaboration with Sales, Customer Success, Finance and Legal in an all-remote, asynchronous environment.

The role focuses on renewals of contracts and upgrades, coaching Renewal Managers, and contributing to renewals playbooks while delivering strong customer retention across regions.

Qualifications

• Demonstrated sales or renewals management experience.
• Aptitude for continuous improvement philosophy and strategy development.
• Welcomes candidates with varying levels of experience.
• Ability to work in an all-remote, asynchronous environment.

Responsibilities

• Manage Renewals team to ensure healthy weekly activities.
• Review weekly forecasts and business outcomes with reps and sales managers.
• Responsible for all renewals of all contracts and upgrades.
• Collaborates with regional Sales and Customer Success leaders.
• Hires, coaches and develops Renewal Managers.
• Participates in the design and execution of the Renewals Manager playbooks.
• Protects and grows GitLab’s recurring revenue across the full contract lifecycle.
• Works with Sales, Customer Success, Finance and Legal to ensure timely renewals and strong retention.

Skills

Renewals management

Forecasting

Cross-functional collab

Quota-bearing

Job description

GitLab is seeking a Renewal Manager to lead the Renewals team in Ireland, protecting and growing recurring revenue across the contract lifecycle. You will drive weekly activities, forecasts, and collaboration with Sales, Customer Success, Finance and Legal in an all-remote, asynchronous environment.

The role focuses on renewals of contracts and upgrades, coaching Renewal Managers, and contributing to renewals playbooks while delivering strong customer retention across regions.