Remote Renewals Manager: Drive Growth and Retention

GitLab; Ireland; À distance; EUR 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible PTO

Equity Compensation & Employee Stock-P

Home office support

Growth and Development Fund

Parental leave

Team Member Resource Groups

Résumé du poste

GitLab is hiring a Manager, Renewals to lead a fully remote Renewals team and own renewal contracts across regions. You will drive forecasting, coach Renewal Managers and align with Sales, Customer Success, Finance and Legal to ensure timely renewals and strong customer retention.

The role emphasizes continuous improvement, playbook design, and data-driven decisions to reduce churn and expand GitLab adoption. This is a globally remote, international role.

Qualifications

• Demonstrated sales or renewals management experience.
• Aptitude for continous improvement philosophy and strategy development and execution.

Responsabilités

• Extends to that of a Senior Renewal Manager.
• Manage Renewals team to ensure healthy weekly activities.
• Review weekly forecasts and business outcomes with reps and sales managers.
• Responsible for all renewals of all contracts and upgrades.
• Collaborates with regional Sales and Customer Success leaders.
• Hires, coaches and develops Renewal Managers.
• Participates in the design and execution of the Renewals Manager playbooks.

Connaissances

Renewals management

Forecasting

Coaching

Cross-functional collaboration

Hiring

Description du poste

GitLab is hiring a Manager, Renewals to lead a fully remote Renewals team and own renewal contracts across regions. You will drive forecasting, coach Renewal Managers and align with Sales, Customer Success, Finance and Legal to ensure timely renewals and strong customer retention.

The role emphasizes continuous improvement, playbook design, and data-driven decisions to reduce churn and expand GitLab adoption. This is a globally remote, international role.