Remote Principal Customer Success Manager - AI Decks

Ethos; Dublin; On-site; EUR 71,000 - 101,000; Full time

Job summary

Ethos is seeking a Principal Customer Success Manager to help train an AI language model on professional presentations and slide deck tasks. The role is fully remote with flexible 5–20 hours per week, starting ASAP, and pays $70/hour.

The ideal candidate has 4+ years of enterprise CS experience, a proven record of executive business reviews, and top-level PowerPoint and written communication skills. This is a remote engagement with global impact for enterprise clients.

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Excellent written communication and attention to detail.

Responsibilities

• Run QBRs and executive business reviews for enterprise accounts.
• Create, evaluate and refine AI-generated presentations and slide decks.
• Support core workflows: quarterly business reviews, renewal business cases, adoption/value exhibits, sponsor updates, and success plans.

Skills

Enterprise customer success

Executive business reviews

Written communication

Tools

PowerPoint

Job description

Ethos is seeking a Principal Customer Success Manager to help train an AI language model on professional presentations and slide deck tasks. The role is fully remote with flexible 5–20 hours per week, starting ASAP, and pays $70/hour.

The ideal candidate has 4+ years of enterprise CS experience, a proven record of executive business reviews, and top-level PowerPoint and written communication skills. This is a remote engagement with global impact for enterprise clients.