Remote Engineering Manager — ROI Delivery & Reliability

Datavant; Galway; Hybrid; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Pension

Hybrid work environment

Job summary

Datavant Ireland, Galway-based R&D technology center, is hiring a Software Engineering Manager for ROI Delivery to lead reliability, scalability, and operational excellence of a critical platform powering secure medical record requests across the US.

You will guide end-to-end services, balance feature delivery with production operations, and partner with Product, Operations, Customer Success, and Support to ensure high availability and performance in a complex production environment.

Qualifications

• 10+ years of software engineering experience.
• Experience leading teams through production incidents.
• Strong background in distributed systems and cloud-based applications.
• Excellent communication skills with stakeholders across teams and leadership.

Responsibilities

• Lead and develop a team responsible for the design, delivery, reliability, and support of ROI Delivery systems.
• Coach and mentor engineers through regular feedback and technical leadership.
• Foster a culture of accountability, ownership, and operational excellence.
• Drive delivery of new platform capabilities while reducing technical debt and operational risk.
• Lead incident response, including triage, root cause analysis, remediation planning, and post-incident reviews.
• Serve as a senior technical escalation point for high-severity issues.
• Collaborate with Product, Operations, Customer Success, and Support to resolve complex customer issues.
• Establish and improve observability, monitoring, runbooks, and on-call readiness.
• Lead cross-functional investigations across apps, databases, integrations, and infra.
• Identify recurring operational challenges and prioritize investments for stability and scale.
• Define key operational metrics like availability and MTTR.

Skills

Leadership in software engineering

Incident response

Observability & monitoring

Cross-functional collaboration

Cloud-based architectures

Job description

Datavant Ireland, Galway-based R&D technology center, is hiring a Software Engineering Manager for ROI Delivery to lead reliability, scalability, and operational excellence of a critical platform powering secure medical record requests across the US.

You will guide end-to-end services, balance feature delivery with production operations, and partner with Product, Operations, Customer Success, and Support to ensure high availability and performance in a complex production environment.