Remote Client Services & Scheduling Specialist

Next Stop Travel; Ennis; Remote; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Remote work

Training and development

Performance-based pay

Job summary

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, coordinate service arrangements, and support the overall coordination process in a flexible remote environment.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks independently. Training and ongoing support are provided to ensure a smooth transition into the position.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Job description

Next Stop Travel is seeking a Customer Service Representative to assist with client requests, coordinate service arrangements, and support the overall coordination process in a flexible remote environment.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks independently. Training and ongoing support are provided to ensure a smooth transition into the position.