Remote AI SaaS Account Manager – Retention & Revenue Growth

Jobgether; Ireland; Remote; EUR 120,000 - 230,000; Full time

Benefits offered by this job

Uncapped commission

RSUs equity participation

Remote-first environment

Home office stipend

Job summary

Jobgether is seeking an Account Manager based in Ireland to deepen relationships with an established customer portfolio in AI infrastructure and cloud technology. The role blends customer success with commercial account management, focusing on retention and revenue expansion rather than new sales.

You will collaborate with product, engineering and support teams, conduct business reviews, and develop tailored growth plans to sustain customer value and long-term partnerships.

Qualifications

• 2–5 years of experience in account management, customer success, or post-sales roles in SaaS or cloud technology.
• Strong technical understanding to engage with developers and business stakeholders.
• Proven ability to manage multiple stakeholders and drive retention, renewals, and expansion.

Responsibilities

• Serve as the primary point of contact for a portfolio of existing customers, building strong relationships with technical and business stakeholders.
• Monitor account health metrics, usage, billing, feature adoption, and churn risks, taking proactive actions.
• Drive renewals, upsells, and cross-sells through opportunities like increased GPU capacity and premium support plans.

Skills

Account management

Customer success

SaaS

Stakeholder management

Data analysis

Tools

CRM systems

Analytics tools

Slack

Job description

Jobgether is seeking an Account Manager based in Ireland to deepen relationships with an established customer portfolio in AI infrastructure and cloud technology. The role blends customer success with commercial account management, focusing on retention and revenue expansion rather than new sales.

You will collaborate with product, engineering and support teams, conduct business reviews, and develop tailored growth plans to sustain customer value and long-term partnerships.