Abrivia Recruitment is delighted to be recruiting for an experienced Relationship Manager to join an established and successful business within the vehicle leasing sector.
This is an excellent opportunity for a commercially driven Account Manager, ideally with experience in automotive, vehicle leasing, fleet management or related financial services, who enjoys building long-term client relationships, identifying growth opportunities and delivering exceptional customer service.
Managing a portfolio of approximately 45 corporate accounts, you will take ownership of client retention, account growth and profitability, acting as a trusted advisor to your customers.
Key Responsibilities
- Manage and develop an existing portfolio of corporate clients, building strong relationships with key decision-makers and stakeholders.
- Identify opportunities for account growth, cross-selling and additional fleet leasing services.
- Take ownership of client retention, revenue growth and profitability targets.
- Conduct regular client reviews, assessing fleet performance, service delivery and potential cost-saving opportunities.
- Manage contract renewals, tender processes and commercial negotiations.
- Work closely with internal teams to ensure a consistently high standard of customer service.
- Proactively address client queries and resolve issues to maintain strong customer relationships.
- Maintain accurate account records and commercial reporting through Salesforce CRM.
- Stay informed on automotive industry developments and fleet management trends.
Key Requirements
- Minimum 3 years’ experience in a corporate Account Management or Relationship Management role.
- Experience within automotive, vehicle leasing, fleet management or related financial services is highly desirable.
- Proven track record of managing and growing an existing portfolio of commercial clients.
- Strong consultative selling skills, with the ability to identify opportunities and deliver commercial results.
- Excellent communication, negotiation and stakeholder management skills.
- Experience managing commercial targets, contract renewals and client retention.
- Familiarity with formal tender and procurement processes.
- Strong organisational skills with the ability to manage multiple accounts and priorities effectively.
- Proficiency in Microsoft Office and CRM systems.
- Full clean driving licence.
What’s on Offer?
- An established portfolio of corporate customers.
- A commercially focused role with genuine ownership of client relationships.
- Performance-related bonus and comprehensive benefits.
- Hybrid working arrangement (3 days office/ 2 days remote following an initial onboarding period).
- A collaborative team environment with opportunities for professional development and career progression.
Interested?
If you’re an experienced Account Manager or Relationship Manager with a background in automotive, fleet leasing or a related industry, we’d love to hear from you.